Now Hiring - Sales Support for Luxury Automotive Aftermarket Manufacturer in Fort Washington, PA

Fabspeed Motorsport Sales Support Agent

Job Summary/Objective: Responsible for managing the ordering activity for the organization, including timely and accurate entry and processing of all orders received.

Responsibilities & Duties:

● Professionally handle client or team queries.

● Politely handle inbound calls, and gather information to create sales orders.

● Generate and process sales orders in the ERP system according to company policy and customer requirements. Receive new incoming orders, run payments, and set up customer profiles in the ERP system.

● Optimize orders to ensure maximum sales can be realized.

● Secure necessary customer agreements, compliance authorizations, and fraud verification.

● Allocate and track orders or returns, and provide updates to the customer or team as needed.

● Investigate and analyze order details for accuracy, consistency, and conformance to company and customer standards. Resolve or escalate discrepancies to make necessary corrections.

● Collaborate with management teams to determine ways to optimize sales levels, maintain efficiency, and minimize cost. Implement and administer procedures to enhance operations.

Skills/Attributes required:

● Excellent verbal and written English communication skills

● Numbers-driven

● Accurate and timely data entry skills

● Experience in working with suppliers and customers to resolve order issues

● Computer capable, experienced with MS Excel

● Competent with ERP systems

● Preferred gearheads or experience working within the automotive industry

Qualifications/Experience required:

● Minimum of 2 experience in Sales or Business Administration, or a simliar numbers-driven or data-entry role

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Fort Washington, PA 19034: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales support: 2 years (Preferred)

Work Location: In person